One city, two winters
Burnaby is the hardest municipality in the region to serve with a single plan, because the same storm does entirely different things at either end of it. Big Bend and the Fraser flats sit within a few metres of sea level and often take a storm as cold rain. Burnaby Mountain climbs to roughly 370 m, and at that height the same system is laying down real accumulation — which is why the university up there closes on days when the rest of the city is merely damp.
That spread matters commercially. A portfolio with a Metrotown retail frontage and a property up the mountain does not have one snow problem, it has two, and pricing them at a single flat rate means one of them is subsidising the other. We route Burnaby in elevation tiers and quote each property against what its own location actually sees, which is the whole reason we measure from satellite imagery rather than applying an area rate.
Town centres are a ramp-and-ice problem
Metrotown, Brentwood and Lougheed are dense, structured and busy from early morning. The work at these properties is rarely about pushing depth. It is about the graded surfaces — parkade ramps, loading bays, entrance approaches — where a thin refreeze overnight produces slips and low-speed vehicle contact before the doors open. Those surfaces get treated as their own priority on every visit, with de-icing and salting carrying most of the program and plowing called in only when accumulation justifies it.
Crews are dispatched on weather triggers rather than phone calls, and every visit is documented with timestamped photos. That record is what protects a property manager when a slip-and-fall claim arrives months after the fact.
Bylaw compliance, on the same pass
Burnaby requires owners and occupiers to clear the sidewalks surrounding their property by 10am every day, including holidays, under Section 31 of the Street and Traffic Bylaw. The cleared path has to be at least 1.2 m wide so it remains usable with a wheelchair or stroller, and a business that misses it can be fined $80 a day. Because your frontage is mapped into the plan alongside your lot, compliance happens on the same early pass rather than as a second trip.
Seasonal contracts run October 1 to April 30. Satellite measurement means we can quote most Burnaby properties within one business day. Request a complimentary quote or call (604) 990-7072.